Giantex lounge chair recall after customer lost finger; CPSC warns owners to stop using model NP10025NY sold on Amazon
The U.S. Consumer Product Safety Commission has recalled about 1,155 Giantex blue folding lounge chairs, model NP10025NY, after a reported finger amputation. Owners should stop using them immediately and contact Giantex for a full refund.
- Recall: About 1,155 Giantex blue folding lounge chairs, model NP10025NY, recalled due to an amputation hazard.
- Risk: Pinch point in the adjustable backrest; one reported amputation incident.
- Action: Stop using the chair now and contact Giantex for a prepaid return or destruction instructions and a full refund.
What was sold and how to identify it
Product: Blue folding lounge chair with adjustable backrest, Giantex brand, model NP10025NY. The model number NP10025NY is printed on the front and side of the product packaging and on the box.
Dimensions and features: approximately 76 inches long, 23 inches wide, 13 inches high, with a five-position adjustable locking system and a backrest height that adjusts between 13.5 and 26.5 inches.
Official recall details are available on the CPSC recall notice.
The hazard and the reported incident
Hazard: A pinch point in the lounge chair’s adjustable mechanism can amputate fingers when adjusting the backrest. The CPSC and Giantex classify the risk as an “amputation hazard.”
Reported incident: Giantex reported one incident in which a consumer’s finger was amputated while trying to adjust the chair.
Because the injury is severe and life-changing, the CPSC urges owners to stop using the chairs immediately. See related reporting from Fox Business.
What the recall requires owners to do
Stop using the chair now. The CPSC and Giantex instruct consumers to immediately cease use and contact Giantex for remedy options.
- Prepaid return: Request a prepaid return package from Giantex to send the lounge chair back for a full refund.
- Destroy and document: Follow Giantex’s instructions to destroy the chair (including detaching the headrest pillow and cutting the fabric) and submit photographic proof to receive a full refund.
Consumers can contact Giantex toll-free at 844-242-1885, email support@giantex.com, or visit the Giantex website and click “RECALL INFORMATION” for claim processing. For official details, see the CPSC recall notice.
Where the chairs were sold and the purchase window
The chairs were sold on Amazon.com and Giantex.com from August 2023 through October 2025 for between $75 and $90. If you purchased a chair in that timeframe and cannot find the packaging, inspect the chair for the five-position adjustment and model label, or stop using it and contact Giantex or the CPSC.
Regulatory backdrop and seller responsibilities
The CPSC issues recalls when products pose a substantial risk of injury. Online marketplaces and manufacturers are expected to cooperate to remove dangerous items and notify customers promptly. Giantex and the CPSC are publicizing the hazard nationwide; see the CPSC posting for the official notice.
How consumers can protect themselves
- Stop using any matching chair: Immediately cease use if the chair matches the description and model NP10025NY.
- Contact Giantex: Call 844-242-1885 or email support@giantex.com for return or destruction instructions.
- Document purchases: Keep photos and receipts to speed refund processing.
- Report injuries: Report any injuries to saferproducts.gov so federal officials can track harm and hazards.
- Check retailer notices: If purchased on Amazon, check your order history and Amazon messages for any recall notices and follow their instructions in addition to Giantex’s guidance.
Implications for California
Economic impact: The recall affects roughly 1,155 units and could inconvenience buyers, resellers and small retailers in California. Californians who purchased the chair can obtain a full refund from Giantex and should act quickly.
Regulatory and political context: California officials monitor large or dangerous recalls; consumers encountering obstacles can contact the California Attorney General’s Consumer Protection division via the California Dept. of Justice consumer portal.
Vulnerable populations: Children, seniors and people with limited hand strength face extra risk from the pinch point—keep such individuals away from any suspect chairs until resolved.
Reporting and follow-up
Anyone injured should seek medical care immediately and report the incident to the CPSC via saferproducts.gov. Preserve medical bills and correspondence with Giantex or the seller. Legal options may be available; consult an attorney experienced in product liability for advice.
Recall date, ID and sources
Recall date: May 28, 2026 — Recall ID 26-512.
This report is based on the official CPSC recall notice and related coverage from Fox Business. For more information or to report an incident, consult the CPSC recall page and Giantex’s recall information channels.
Contact Giantex: Call 844-242-1885, email support@giantex.com, or visit Giantex’s website and click “RECALL INFORMATION” for claim processing.
